Sociologist as a Service Provider. Using Psychology to Support Selling

Cover Page

Cite item

Abstract

The article helms the reader to the results of the sociological services market observation. A basic selling scheme is outlined with the components of interactions space as well as the set of "must-have" psychological skills and competencies essential for the seller highlighted as factors of high priority. The principal stages of the selling process are identified. The notion of "offeror" who meets the desires of the client purchasing sociological services is introduced. The prominent role of psychological selling techniques is emphasized in the guidelines to be abided by the sociologist in order to prevent potential misunderstandings and conflicts as well as to establish new contacts and keep old ties with the client after making a deal.

About the authors

N Е Aimautova

Peoples' Friendship University of Russia

Author for correspondence.
Email: nadezhda.aymautova@gmail.com

Кафедра социологии; Российский университет дружбы народов; Peoples' Friendship University of Russia

Zh B Onzimba Lenungo

Peoples' Friendship University of Russia

Email: onzimba@mail.ru

Кафедра социологии; Российский университет дружбы народов; Peoples' Friendship University of Russia

I O Tyurina

Peoples' Friendship University of Russia

Email: irina1-tiourina@yandex.ru

Кафедра социологии; Российский университет дружбы народов; Peoples' Friendship University of Russia

References

  1. Aimautova N.E. Problema vzaimodeistviya akademicheskoi i prikladnoi sotsiologii // Vestnik RUDN. Seriya «Sotsiologiya». - 2007 - № 4.
  2. Amyaga N.V. Samoraskrytie i samopred"yavlenie lichnosti v obshchenii // Lichnost', obshchenie, gruppovye protsessy. Sovremennye nemarksistskie kontseptsii. - M., 1991.
  3. Andreeva G.M., Bogomolova N.N., Petrovskaya L.A. Zarubezhnaya sotsial'naya psikhologiya XX stoletiya. - M., 2001.
  4. Andriyashin N.V. Ponyatie rynka v marketinge // Ekonomicheskaya sotsiologiya. - 2007. - № 1.
  5. Vud Dzh., Koloshi T. Peregovory: masterstvo sozdaniya vzaimovygodnogo protsessa // Marketing. - 2000. - № 4.
  6. Dotsenko E.L. Psikhologiya manipulyatsii: fenomeny, mekhanizmy, zashchita. - M., 1996.
  7. Druzhinin A.E., Zamulin A.L. Trening prodazh. - SPb., 2002.
  8. Zhukov Yu.M., Petrovskaya L.A., Rastyannikov P.V. Diagnostika i razvitie kompetentnosti v obshchenii: Praktich. posobie. - Kirov, 1991.
  9. Kimpelyainen E.I. Sotsial'no-psikhologicheskaya effektivnost' peregovorov: Avtoref. diss. ... kand. psikhol. nauk. - SPb., 1995.
  10. Kognitivnoe modelirovanie peregovornogo protsessa: Tezisy dokladov Vserossiiskoi konferentsii. Moskva, 17-18 dekabrya 1997 g. - M., 1998.
  11. Kyupper V. Prodazhi. Kn. 4: Strategiya i metody podgotovki sdelok. - M., 2000.
  12. Kyupper V. Prodazhi. Kn. 5: Prezentatsiya i prodazha. - M., 2000.
  13. Labunskaya V.A., Menzhinskaya Yu.A., Breus E.D. Psikhologiya zatrudnennogo obshcheniya. Teoriya. Metody. Diagnostika, Korrektsiya. - M., 2001.
  14. Makkei Kh.. Kak utselet' sredi akul. - M.: Ufa, 1993.
  15. Mitroshenkov O.A. Effektivnye peregovory. - M., 2000.
  16. Mitsich P. Kak provodit' delovye besedy. - M.: Ekonomika, 1987.
  17. Pashkova M.E. O strategiyakh povedeniya v konfliktnoi situatsii (na primere raboty gruppy sotsiologov s zhitelyami v khode sotsiologicheskogo soprovozhdeniya stroitel'stva) // V kontekste konfliktologii. - 1999. - Vyp. 2.
  18. Psikhologiya delovogo preuspevaniya. - M., 2001.
  19. Rotar' A.S. Peregovory po zaklyuchennym dogovoram. - M., 2002.
  20. Sidorenko E.V. Trening vliyaniya i protivostoyaniya vliyaniyu. - SPb., 2001.
  21. Fisher R., Yuri U. Put' k soglasiyu ili peregovory bez porazheniya. - M., 1995.
  22. Khopkins T. Iskusstvo torgovat'. - M., 1999.
  23. Jons E.E. Interpersonal Perception. - New York, 1990.

Copyright (c) 2011 Aimautova, Onzimba Lenungo, Tyurina



This website uses cookies

You consent to our cookies if you continue to use our website.

About Cookies