Cross-cultural management at the enterprises of the capital of the Republic of Sakha (Yakutia)

The article outlines the key interpretation of the cross-cultural management as a special type of control at the intersection of cultures, which is becoming more and more widespread and recognized due to the development of globalization, on the one hand, and to the increase of migration processes and the formation of complex patterns of interaction between national business models in foreign economic activity and in specific countries and regions - on the other hand. The authors conducted a small exploratory study in service companies in the capital of the Republic of Sakha (Yakutia) to evaluate with the methods of observation and interviews whether these enterprises apply principles of cross-cultural management and realize its importance and necessity; and to understand the extent to which the cross-cultural management affects the behavior of employees. The authors interviewed the migrant workers from far abroad for personnel management in their countries a priori differs significantly from Russian traditions of organizational management. The research focused on such aspects of migrants’ employment as the ways of finding a job at the local enterprises, and migrants’ communication with colleagues at the horizontal and vertical levels. The authors conclude that there is still no cross-cultural management in the city; however, there are some first steps towards symbiosis and cooperation of national cultures at the level of management decision-making in the Yakut organizations.

cross-cultural management, foreign employees, migrant workers, national characteristics of management, corporate culture, exploratory study, management decisions