The question of effectiveness of intercultural dialogue is directly connected with the question of fortunateness of communication. Hence the need to have knowledge of the norms of linguistic behavior which are binding in a given culture. The aim of this article is to analyze Polish and Russian forms of address, greetings and farewells, as well as typical acts of communication, such as requests, thanks, or the ritual of making apologies. The use of appropriate, conventionalized forms of verbal etiquette is a basic condition of the fortunateness of acts of communication.

Culture of communication, norms of verbal behavior, forms of address, typical acts of speech, acts of communication, Polish individualism, Polish “individualist” politeness, national character, mentality, axiological fundamentalism, addressee, sender, collegiality, communicating strategy