Experience of introduction of the standard of quality management of ISO-9001-2015 on the example of the medical center of Yakutsk
- Authors: Borisova EA1, Lutskan IP2, Timofeev LF2, Stepanova MA2
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Affiliations:
- Medical Center of Yakutsk
- Medical Institute NEFU M.K. Ammosov
- Issue: No 4 (2016)
- Pages: 135-140
- Section: Articles
- URL: https://journals.rudn.ru/medicine/article/view/14648
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Abstract
In article the questions connected with introduction in activity of State Healthcare Institution of the ISO-9001-2015 standard of quality management (SQM) are considered, examples of administrative processes, control methods and indicators of an assessment of efficiency are offered. The work results in the field of the standard of quality management, achievement of target indicators are summed also up and problems and risks which the medical organization when using faces in the two work of SMK are reflected.
About the authors
E A Borisova
Medical Center of Yakutsk
Email: bolenaff@yandex.ru
Yakutsk, Russia
I P Lutskan
Medical Institute NEFU M.K. Ammosov
Email: lutskan@mail.ru
Yakutsk, Russia
L F Timofeev
Medical Institute NEFU M.K. Ammosov
Email: tlfnauka@mail.ru
Yakutsk, Russia
M A Stepanova
Medical Institute NEFU M.K. Ammosov
Email: tlfnauka@mail.ru
Yakutsk, Russia