Experience of introduction of the standard of quality management of ISO-9001-2015 on the example of the medical center of Yakutsk

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Abstract


In article the questions connected with introduction in activity of State Healthcare Institution of the ISO-9001-2015 standard of quality management (SQM) are considered, examples of administrative processes, control methods and indicators of an assessment of efficiency are offered. The work results in the field of the standard of quality management, achievement of target indicators are summed also up and problems and risks which the medical organization when using faces in the two work of SMK are reflected.

About the authors

E A Borisova

Medical Center of Yakutsk

Email: bolenaff@yandex.ru
Yakutsk, Russia

I P Lutskan

Medical Institute NEFU M.K. Ammosov

Email: lutskan@mail.ru
Yakutsk, Russia

L F Timofeev

Medical Institute NEFU M.K. Ammosov

Email: tlfnauka@mail.ru
Yakutsk, Russia

M A Stepanova

Medical Institute NEFU M.K. Ammosov

Email: tlfnauka@mail.ru
Yakutsk, Russia

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Copyright (c) 2016 Борисова Е.А., Луцкан И.П., Тимофеев Л.Ф., Степанова М.А.

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This work is licensed under a Creative Commons Attribution 4.0 International License.

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