НЕПОНИМАНИЕ В МЕЖКУЛЬТУРНОЙ КОММУНИКАЦИИ: ПРИЧИНЫ И ПОИСКИ РЕШЕНИЙ

Обложка

Аннотация


Межкультурное непонимание вызывается рядом комплексных причин, которые легко могут привести к конфликту. Поскольку конфликт представляет собой сложное явление, его нелегко урегулировать, так как не существует единого решения для всех проблем. Теория систем, междисциплинарный подход и социоэкологическая модель обеспечивают всестороннее рассмотрение сложных явлений. Они позволяют создать теоретическую основу, базирующуюся на предыдущих эмпирических исследованиях и междисциплинарных теориях, с помощью которой можно определить значимые элементы сложных явлений и понять их взаимосвязь. Межкультурное непонимание и конфликты - это комплексные феномены, включающие в себя культуру, восприятие, идентичность, этноцентризм, взаимоотношения, завоевание доверия и управление конфликтами, а также межкультурную коммуникативную компетенцию, предусматривающую когнитивную, метакогнитивную и социальную метакогнитивную деятельность. Поскольку большинство эмпирических исследований направлено на отдельные, изолированные элементы в специфических контекстах, данная статья показывает, как на основе имеющихся данных и теорий, разработанных в различных научных областях, можно создать теоретическую основу для разработки целостной методики по предотвращению межкультурных неудач и конфликтов. В основу положены главные принципы теории систем, трансдисциплинарности и социоэкологической модели.

Майкл Б Хиннер

hinner@bwl.tu-freiberg.de
Технический университет Akademiestraße 6, 09599 Freiberg, Saxony, Germany

Доктор Майкл Б. Хиннер преподает деловой английский и межкультурную коммуникацию в Техническом университете Фрайбергская горная академия (Фрайберг, Германия). Он является редактором серии книг по межкультурной коммуникации в сфере бизнеса (Beiträge zur Interkulturellen und Wirtschaftskommunikation). Сфера научных интересов: деловой английский, межкультурная коммуникация, культура и коммуникация в сфере бизнеса.

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