The use of emotional intelligence models in the assessment of management practices

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Abstract


In the face of constant changes and instability, every organization feels an increasing demand to develop personal qualities of the staff for the effective functioning. As a result of the formation of intangible assets management, we have obtained methods for managing emotions as a part of the intellectual capital. The article discusses the basic models and techniques for measuring emotional intelligence of the head of a company, in particular, J. Mayer, D. Caruso and P. Salovey model of abilities (test MSCEIT V2.0) and mixed model (D. Lusin EmIn test and R. Bar-On EQ-i test), their advantages, limitations and heuristic value when applied to the study of organizations.

About the authors

L M Polyanova

Center for Psychological Support, Emotional and Aesthetic Development “Lichnost”

Email: lpolyanova@yandex.ru

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