The use of emotional intelligence models in the assessment of management practices
- Authors: Polyanova LM1
- Affiliations:
- Center for Psychological Support, Emotional and Aesthetic Development “Lichnost”
- Issue: No 2 (2014)
- Pages: 161-173
- Section: Articles
- URL: http://journals.rudn.ru/sociology/article/view/6353
- Cite item
Abstract
In the face of constant changes and instability, every organization feels an increasing demand to develop personal qualities of the staff for the effective functioning. As a result of the formation of intangible assets management, we have obtained methods for managing emotions as a part of the intellectual capital. The article discusses the basic models and techniques for measuring emotional intelligence of the head of a company, in particular, J. Mayer, D. Caruso and P. Salovey model of abilities (test MSCEIT V2.0) and mixed model (D. Lusin EmIn test and R. Bar-On EQ-i test), their advantages, limitations and heuristic value when applied to the study of organizations.
About the authors
L M Polyanova
Center for Psychological Support, Emotional and Aesthetic Development “Lichnost”
Email: lpolyanova@yandex.ru
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