Decision - making support system at booking and accommodation of hotel complex clients on the basis of GENSYM G2 corp integrated environment

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Abstract


The article discusses issues related to the theory and practice of research and development of control subsystem of the hotel complex. System of the production rules is formed on the basis of Gensym G2 Corp integrated environment that lets to carry on the continuous control of the hotel complex and to monitor in the real-time mode all the events related to the condition of the number of rooms. The developed system based on the knowledge base allows to temporarily replace an administrator in his absence to let the common operator to serve the clients. The system helps to make decisions about the accommodation of the clients to minimize the time required for registration to avoid the formation of the customer queues.

- Soro Mamadu

Peoples’ Friendship University of Russia (PFUR)

Email: bilyk-t@yandex.ru
Department of Engineering Cybernetics

A A Karpunin

Bauman Moscow State Technical University (BMSTU)

Email: iu1@bmstu.ru
Automatic Control Systems Department

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Copyright (c) 2014 Соро Мамаду -., Карпунин А.А.

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