New public service based on citizen centric on Malang licensing services in era of decentralization

Государственные услуги на основе принципа клиентоориентированности в Службе лицензирования провинции Маланг в эпоху децентрализации

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citizen centric, licensing service reform, service innovation

University of Merdeka

Автор, ответственный за переписку.
Email: dwi.suharnoko@unmer.ac.id

University of Merdeka

University of Merdeka

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