RUDN Journal of Public AdministrationRUDN Journal of Public AdministrationВестник Российского университета дружбы народов. Серия: Государственное и муниципальное управление2312-83132411-1228Peoples’ Friendship University of Russia named after Patrice Lumumba (RUDN University)4582310.22363/2312-8313-2025-12-2-296-304PRNOXCInternational Experience of Public AdministrationМеждународный опыт государственного управленияResearch ArticleThe role of human resource practitioners in dealing with mental health issues in the workplace Post-COVID-19Роль специалистов по управлению персоналом в решении проблем психического здоровья на рабочем месте в постпандемийный периодhttps://orcid.org/0000-0001-7637-607XMashiloMagatane T.МашилоМагатане Т.

Lecturer at the Department of Public Administration

преподаватель кафедры государственного управления

magatane.mashilo@ul.ac.zahttps://orcid.org/0000-0001-6955-3883KgaroseMathibedi F.КгаросеМатибеди Ф.

PhD, Lecturer at the Department of Public Administration

доктор философии, преподаватель кафедры государственного управления

mathibedikgarose85@gmail.comhttps://orcid.org/0000-0002-6961-1972RamoshabaDillo J.РамошабаДилло Дж.

PhD, Lecturer at the Department of Public Administration

доктор философии, преподаватель кафедры государственного управления

justin.ramoshaba@ul.ac.zaUniversity of LimpopoУниверситет Лимпопо10092025122VOL 12, NO2 (2025)ТОМ 12, №2 (2025)29630409092025Copyright ©; 2025, Mashilo M.T., Kgarose M.F., Ramoshaba D.J.Copyright ©; 2025, Машило Т.М., Кгаросе Ф.М., Рамошаба Д.Д.2025Mashilo M.T., Kgarose M.F., Ramoshaba D.J.Машило Т.М., Кгаросе Ф.М., Рамошаба Д.Д.https://creativecommons.org/licenses/by-nc/4.0https://journals.rudn.ru/public-administration/article/view/45823

The existence of a worldwide mental health pandemic can no longer be overlooked according to the World Health Organization. Because of the tremendous stigma associated with mental illness, most research done to date has focused on the detrimental consequences it has on employees’ productivity. The goal of this study is to get a comprehensive knowledge of the role played by human resource practitioners in managing mental health issues after COVID-19. This is accomplished by looking at mental health issues, coping mechanisms, and programmes implemented by human resources post-COVID-19 in the workplace. The research is desktop-based and gathers knowledge utilizing secondary data. To research data, a variety of databases including Google, Google Scholar, Scopus, AOSIS, ProQuest, and institutional repositories, have been utilized. Critical Discourse Analysis (CDA) analyzed secondary data on mental health concerns. The findings of the study show that the COVID-19 pandemic brought operational changes in the workplace, which led to mental health issues such as stress and depression. The study acknowledges the important role that human resources play in providing support services such as Employee Assistance Programmes (EAPs) to promote the well-being of employees in the workplace environment. However, some employees continue to experience mental health challenges at the workplace due to alleged limited support from employers. To provide knowledge regarding the pervasiveness of mental health issues in the workplace, especially in the wake of COVID-19, the study suggests launching mental health awareness initiatives, workshops, and seminars to address mental health challenges faced by employees in the workplace.

Согласно данным Всемирной организации здравоохранения, наличие глобальной пандемии психического здоровья более нельзя игнорировать. Из-за стигматизации психических расстройств большинство существующих исследований сосредоточено на негативных последствиях, которые они оказывают на продуктивность сотрудников. Цель данного исследования - получить всестороннее понимание роли специалистов по управлению персоналом в решении проблем психического здоровья на рабочем месте в постпандемийный период COVID-19. Это достигается путем анализа проблем психического здоровья, стратегий преодоления и программ, реализуемых отделами по работе с персоналом в условиях постковидной рабочей среды. Исследование носит кабинетный характер и основывается на анализе вторичных данных. Источники информации - различные базы данных, включая Google, Google Scholar, Scopus, AOSIS, ProQuest, а также институциональные репозитории. Для анализа вторичных данных по проблемам психического здоровья применялся метод критического дискурсивного анализа (КДА). Результаты исследования показывают, что пандемия COVID-19 вызвала организационные изменения на рабочих местах, что привело к росту психоэмоциональных проблем, таких как стресс и депрессия. Подчеркнута важная роль, которую играет отдел по управлению персоналом в предоставлении поддерживающих услуг (программы помощи сотрудникам Employee Assistance Programmes - EAPs), способствующих улучшению психоэмоционального состояния работников. Однако некоторые сотрудники продолжают сталкиваться с трудностями в области психического здоровья на рабочем месте, что, как предполагается, связано с недостаточной поддержкой со стороны работодателей. С целью повышения осведомленности о масштабах проблем психического здоровья в условиях труда, особенно в постковидный период, предложено инициировать информационные кампании, тренинги и семинары, направленные на преодоление данных вызовов.

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