<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE root>
<article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ali="http://www.niso.org/schemas/ali/1.0/" article-type="research-article" dtd-version="1.2" xml:lang="en"><front><journal-meta><journal-id journal-id-type="publisher-id">RUDN Journal of Public Administration</journal-id><journal-title-group><journal-title xml:lang="en">RUDN Journal of Public Administration</journal-title><trans-title-group xml:lang="ru"><trans-title>Вестник Российского университета дружбы народов. Серия:  Государственное и муниципальное управление</trans-title></trans-title-group></journal-title-group><issn publication-format="print">2312-8313</issn><issn publication-format="electronic">2411-1228</issn><publisher><publisher-name xml:lang="en">Peoples’ Friendship University of Russia named after Patrice Lumumba (RUDN University)</publisher-name></publisher></journal-meta><article-meta><article-id pub-id-type="publisher-id">40265</article-id><article-id pub-id-type="doi">10.22363/2312-8313-2024-11-2-258-271</article-id><article-id pub-id-type="edn">NIPNGD</article-id><article-categories><subj-group subj-group-type="toc-heading" xml:lang="en"><subject>International Experience of Public Administration</subject></subj-group><subj-group subj-group-type="toc-heading" xml:lang="ru"><subject>Международный опыт государственного управления</subject></subj-group><subj-group subj-group-type="article-type"><subject>Research Article</subject></subj-group></article-categories><title-group><article-title xml:lang="en">Implementation of E-Government In Taxpayer Reporting Community of Lampung Province</article-title><trans-title-group xml:lang="ru"><trans-title>Цифровизация системы налоговой отчетности в Индонезии на примере провинции Лампунг</trans-title></trans-title-group></title-group><contrib-group><contrib contrib-type="author"><contrib-id contrib-id-type="orcid">https://orcid.org/0009-0007-4914-2367</contrib-id><name-alternatives><name xml:lang="en"><surname>Malik</surname><given-names>-</given-names></name><name xml:lang="ru"><surname>Малик</surname><given-names>-</given-names></name></name-alternatives><bio xml:lang="en"><p>Doctor of Public Administration, Lecturer at the Department of Public Administration</p></bio><bio xml:lang="ru"><p>доктор наук, преподаватель кафедры государственного управления</p></bio><email>malik@ubl.ac.id</email><xref ref-type="aff" rid="aff1"/></contrib><contrib contrib-type="author"><contrib-id contrib-id-type="orcid">https://orcid.org/0000-0001-5117-325X</contrib-id><name-alternatives><name xml:lang="en"><surname>Ardiansyah</surname><given-names>M.</given-names></name><name xml:lang="ru"><surname>Ардиансья</surname><given-names>Мухаммад</given-names></name></name-alternatives><bio xml:lang="en"><p>Master of Public Administration, Lecturer at the Department of Public Administration</p></bio><bio xml:lang="ru"><p>магистр государственного управления, преподаватель кафедры государственного управления</p></bio><email>m.ardiansyah@ubl.ac.id</email><xref ref-type="aff" rid="aff1"/></contrib><contrib contrib-type="author"><contrib-id contrib-id-type="orcid">https://orcid.org/0000-0002-8179-0934</contrib-id><name-alternatives><name xml:lang="en"><surname>Handayani</surname><given-names>Agustuti</given-names></name><name xml:lang="ru"><surname>Хандаяни</surname><given-names>Агустути</given-names></name></name-alternatives><bio xml:lang="en"><p>Master of Management, Lecturer at the Department of Public Administration</p></bio><bio xml:lang="ru"><p>магистр менеджмента, преподаватель кафедры государственного управления</p></bio><email>agustuti.handayani@ubl.ac.id</email><xref ref-type="aff" rid="aff1"/></contrib><contrib contrib-type="author"><contrib-id contrib-id-type="orcid">https://orcid.org/0000-0002-3278-2188</contrib-id><name-alternatives><name xml:lang="en"><surname>Juwita</surname><given-names>Masayu Nila</given-names></name><name xml:lang="ru"><surname>Джувита</surname><given-names>Масаю Н.</given-names></name></name-alternatives><bio xml:lang="en"><p>Master of Public Administration, Lecturer at the Department of Public Administration</p></bio><bio xml:lang="ru"><p>магистр государственного управления, преподаватель кафедры государственного управления</p></bio><email>masayu@ubl.ac.id</email><xref ref-type="aff" rid="aff1"/></contrib><contrib contrib-type="author"><contrib-id contrib-id-type="orcid">https://orcid.org/0009-0002-5004-643X</contrib-id><name-alternatives><name xml:lang="en"><surname>Rahmawati</surname><given-names>Aulia</given-names></name><name xml:lang="ru"><surname>Рахмавати</surname><given-names>Аулия</given-names></name></name-alternatives><bio xml:lang="en"><p>Master of Public Administration, Lecturer at the Department of Public Administration</p></bio><bio xml:lang="ru"><p>магистр государственного управления, преподаватель кафедры государственного управления</p></bio><email>aulia@ubl.ac.id</email><xref ref-type="aff" rid="aff1"/></contrib></contrib-group><aff-alternatives id="aff1"><aff><institution xml:lang="en">University of Bandar Lampung</institution></aff><aff><institution xml:lang="ru">Университет Бандар Лампунг</institution></aff></aff-alternatives><pub-date date-type="pub" iso-8601-date="2024-07-30" publication-format="electronic"><day>30</day><month>07</month><year>2024</year></pub-date><volume>11</volume><issue>2</issue><issue-title xml:lang="en">VOL 11, NO2 (2024)</issue-title><issue-title xml:lang="ru">ТОМ 11, №2 (2024)</issue-title><fpage>258</fpage><lpage>271</lpage><history><date date-type="received" iso-8601-date="2024-08-01"><day>01</day><month>08</month><year>2024</year></date></history><permissions><copyright-statement xml:lang="en">Copyright ©; 2024, Malik, Ardiansyah M., Handayani A., Juwita M.N., Rahmawati A.</copyright-statement><copyright-statement xml:lang="ru">Copyright ©; 2024, Малик, Ардиансья М., Хандаяни А., Джувита М.Н., Рахмавати А.</copyright-statement><copyright-year>2024</copyright-year><copyright-holder xml:lang="en">Malik, Ardiansyah M., Handayani A., Juwita M.N., Rahmawati A.</copyright-holder><copyright-holder xml:lang="ru">Малик, Ардиансья М., Хандаяни А., Джувита М.Н., Рахмавати А.</copyright-holder><ali:free_to_read xmlns:ali="http://www.niso.org/schemas/ali/1.0/"/><license><ali:license_ref xmlns:ali="http://www.niso.org/schemas/ali/1.0/">https://creativecommons.org/licenses/by-nc/4.0</ali:license_ref></license></permissions><self-uri xlink:href="https://journals.rudn.ru/public-administration/article/view/40265">https://journals.rudn.ru/public-administration/article/view/40265</self-uri><abstract xml:lang="en"><p>Tax reporting is a manifestation of the obligations of citizens and the participation of taxpayers to directly and jointly carry out tax obligations for state financing and national development. The purpose of this study is to find out and understand how the application of information technology bases in government services (Electronic Government) is primarily in the use of e-Filing in the annual reporting of individual taxpayers in the Society of Lampung Province, Indonesia. The data analysis technique used in this study is a qualitative descriptive data analysis technique, namely a data analysis technique by describing the data obtained in its entirety, starting from the procedures for registration, reporting and electronic reporting proof documents at the Lampung Provincial Tax Office. The results of this study indicate the effectiveness of the use of e-Filing in the annual reporting of individual taxpayers, namely by system, tax reporting is more effective in terms of annual tax reporting and is more accurate because the technology system guides taxpayers in filling out Annual Tax Returns. Procedurally, tax reporting is easier because it fills in the Annual Tax Return in the form of a wizard and is faster because it can be done anywhere and anytime, namely 24 hours a day, 7 days a week because it utilizes the internet network.</p></abstract><trans-abstract xml:lang="ru"><p>Налоговая отчетность - это проявление обязанностей граждан и участие налогоплательщиков в прямом и совместном выполнении налоговых обязательств в целях государственного финансирования и национального развития. Целью данного исследования является выяснить влияние информационных технологий на функционирование систем государственных услуг, на примере электронной подачи годовой отчетности индивидуальных налогоплательщиков в индонезийской провинции Лампунг. Исследование основано на методологии качественного анализа данных, предварительно полученных в налоговом управлении провинции Лампунг в полном объеме, включая процедуры регистрации в системе, подготовки отчетности и подтверждающих электронных документов. Результаты проведенного исследования свидетельствуют об эффективности использования электронной подачи документов при составлении годовой отчетности индивидуальных налогоплательщиков, поскольку информационная система помогает налогоплательщикам при заполнении ежегодных налоговых деклараций. С процедурной точки зрения, составление налоговой отчетности через сеть Интернет также значительно упрощается и ускоряется.</p></trans-abstract><kwd-group xml:lang="en"><kwd>digitalization</kwd><kwd>E-Government</kwd><kwd>taxpayers</kwd><kwd>Lampung Province</kwd></kwd-group><kwd-group xml:lang="ru"><kwd>цифровизация</kwd><kwd>электронное правительство</kwd><kwd>налогоплательщики</kwd><kwd>провинция Лампунг</kwd></kwd-group><funding-group/></article-meta></front><body></body><back><ref-list><ref id="B1"><label>1.</label><mixed-citation>Ministry of Finance of the Republic of Indonesia. URL: https://djpb.kemenkeu.go.id. (accessed: 26.06.2023) (In Indon.).</mixed-citation></ref><ref id="B2"><label>2.</label><mixed-citation>Davis G.B. Basic Framework of Management Information Systems. Jakarta: PPM; 2017 (In Indon.).</mixed-citation></ref><ref id="B3"><label>3.</label><mixed-citation>Moekijat. Introduction to Management Information Systems. Bandung: Mandar Maju; 2018 (In Indon.).</mixed-citation></ref><ref id="B4"><label>4.</label><mixed-citation>Farida I., Ardiansyah M., Juwita M.N. The Quality of Human Resources in Improving Community in Bandar Lampung City. Public (Journal of Administrative Sciences). 2022; 11.2: 213-223. https://doi.org/http://dx.doi.org/10.31314/pjia (In Indon.).</mixed-citation></ref><ref id="B5"><label>5.</label><mixed-citation>Moekijat. Introduction to Management Information Systems. Bandung: Mandar Maju; 2005 (In Indon.).</mixed-citation></ref><ref id="B6"><label>6.</label><mixed-citation>Prihartanto Y.L. Agenda Management Information System at the Karanganyar Regency Integrated Licensing Services Agency. Speed-Engineering Research and Education Center. 2012; 3.3 (In Indon.).</mixed-citation></ref><ref id="B7"><label>7.</label><mixed-citation>Wahyudi K., Subando A.M. Management Information Systems in Public Organizations. Yogjakarta: Gadjah Mada University Press; 2004 (In Indon.).</mixed-citation></ref><ref id="B8"><label>8.</label><mixed-citation>Side S. Implementation of the E-Filing System in the Service of Annual Tax Returns (SPT) at the South Makassar Pratama Tax Service Office. Makassar: Hasanuddin University; 2018 (In Indon.).</mixed-citation></ref><ref id="B9"><label>9.</label><mixed-citation>Ardiansyah M. Bandar Lampung Police Service and Protect Integration System (SPIS) Program Strategy for Improving Community Security and Order in Bandar Lampung City. Social and Humanistic Journal of Science. Bandar Lampung; 2021 (In Indon.).</mixed-citation></ref><ref id="B10"><label>10.</label><mixed-citation>Sugiyono. Administrative Research Methods. Bandung: CV. Alphabet; 2009 (In Indon.).</mixed-citation></ref><ref id="B11"><label>11.</label><mixed-citation>Setiawan R., Sulthan M.F., Abdurrahman A. Government Policy in Public Services in the Republic of Tatarstan, Russia. Jurnal Cita Hukum. 2020;8(3):553-566.</mixed-citation></ref><ref id="B12"><label>12.</label><mixed-citation>Ainon M. Guide to Using Motivational Theory. Kuala Lumpur, Zapar Printing Sdn. Bhd. Cet. Third; 2005.</mixed-citation></ref><ref id="B13"><label>13.</label><mixed-citation>Abidin Z. Analysis of the Influence of Reliability and Work Ethic on Public Services of Medan City Pratama Tax Service Office Employees. Medan: University of North Sumatra; 2010.</mixed-citation></ref><ref id="B14"><label>14.</label><mixed-citation>Setiawan R., Faizah S.I.N., Pertiwi G.P. Manajemen Sistem Registrasi Penduduk Asing Melalui Elektronik Digital di Russia. EXPERT: Jurnal Manajemen Sistem Informasi dan Teknologi. 2020;2(10):33-35.</mixed-citation></ref><ref id="B15"><label>15.</label><mixed-citation>Setiawan R., Melinda E. Optimization of the Implementation of Village Government in Indonesia. RUDN Journal of Public Administration. 2020;4(7):352-358.</mixed-citation></ref></ref-list></back></article>
