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<article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ali="http://www.niso.org/schemas/ali/1.0/" article-type="research-article" dtd-version="1.2" xml:lang="en"><front><journal-meta><journal-id journal-id-type="publisher-id">Discrete and Continuous Models and Applied Computational Science</journal-id><journal-title-group><journal-title xml:lang="en">Discrete and Continuous Models and Applied Computational Science</journal-title><trans-title-group xml:lang="ru"><trans-title>Discrete and Continuous Models and Applied Computational Science</trans-title></trans-title-group></journal-title-group><issn publication-format="print">2658-4670</issn><issn publication-format="electronic">2658-7149</issn><publisher><publisher-name xml:lang="en">Peoples' Friendship University of Russia named after Patrice Lumumba (RUDN University)</publisher-name></publisher></journal-meta><article-meta><article-id pub-id-type="publisher-id">25179</article-id><article-id pub-id-type="doi">10.22363/2658-4670-2020-28-4-319-326</article-id><article-categories><subj-group subj-group-type="toc-heading" xml:lang="en"><subject>Articles</subject></subj-group><subj-group subj-group-type="toc-heading" xml:lang="ru"><subject>Статьи</subject></subj-group><subj-group subj-group-type="article-type"><subject>Research Article</subject></subj-group></article-categories><title-group><article-title xml:lang="en">Stochastic analysis of a single server unreliable queue with balking and general retrial time</article-title><trans-title-group xml:lang="ru"><trans-title>Стохастический анализ системы типа «клиент-сервер» с ненадёжной очередью с блокировкой и общим временем обновления</trans-title></trans-title-group></title-group><contrib-group><contrib contrib-type="author"><name-alternatives><name xml:lang="en"><surname>Boualem</surname><given-names>Mohamed</given-names></name><name xml:lang="ru"><surname>Буалем</surname><given-names>Мохамед</given-names></name></name-alternatives><bio xml:lang="en"><p>Full Professor, Professor of Applied Mathematics at the Department of Technology</p></bio><email>robertt15dz@yahoo.fr</email><xref ref-type="aff" rid="aff1"/></contrib></contrib-group><aff-alternatives id="aff1"><aff><institution xml:lang="en">University of Bejaia</institution></aff><aff><institution xml:lang="ru">Университет Беджая</institution></aff></aff-alternatives><pub-date date-type="pub" iso-8601-date="2020-12-15" publication-format="electronic"><day>15</day><month>12</month><year>2020</year></pub-date><volume>28</volume><issue>4</issue><issue-title xml:lang="en">VOL 28, NO4 (2020)</issue-title><issue-title xml:lang="ru">ТОМ 28, №4 (2020)</issue-title><fpage>319</fpage><lpage>326</lpage><history><date date-type="received" iso-8601-date="2020-12-09"><day>09</day><month>12</month><year>2020</year></date></history><permissions><copyright-statement xml:lang="en">Copyright ©; 2020, Boualem M.</copyright-statement><copyright-statement xml:lang="ru">Copyright ©; 2020, Буалем М.</copyright-statement><copyright-year>2020</copyright-year><copyright-holder xml:lang="en">Boualem M.</copyright-holder><copyright-holder xml:lang="ru">Буалем М.</copyright-holder><ali:free_to_read xmlns:ali="http://www.niso.org/schemas/ali/1.0/"/><license><ali:license_ref xmlns:ali="http://www.niso.org/schemas/ali/1.0/">http://creativecommons.org/licenses/by/4.0</ali:license_ref></license></permissions><self-uri xlink:href="https://journals.rudn.ru/miph/article/view/25179">https://journals.rudn.ru/miph/article/view/25179</self-uri><abstract xml:lang="en"><p>In this investigation, we consider an M/G/1 queue with general retrial times allowing balking and server subject to breakdowns and repairs. In addition, the customer whose service is interrupted can stay at the server waiting for repair or leave and return while the server is being repaired. The server is not allowed to begin service on other customers until the current customer has completed service, even if current customer is temporarily absent. This model has a potential application in various fields, such as in the cognitive radio network and the manufacturing systems, etc. The methodology is strongly based on the general theory of stochastic orders. Particularly, we derive insensitive bounds for the stationary distribution of the embedded Markov chain of the considered system.</p></abstract><trans-abstract xml:lang="ru"><p>В статье рассматривается система массового обслуживания типа M/G/1 с обобщённым временем обновления, допускающая блокировку, выход из строя и возобновление работы сервера. Кроме того, клиент, обслуживание которого прервано, может оставаться на сервере в ожидании восстановления его работы, а может покинуть систему и вернуться в период восстановления работы сервера. Серверу не разрешается начинать обслуживание других клиентов до тех пор, пока текущий клиент не завершит обслуживание, даже если он временно отсутствует. Эта модель имеет потенциальное применение в различных областях, таких как сеть когнитивного радио, производственные системы и т. д. Методология строго базируется на общей теории стохастических порядков. В частности, получены оценки стационарного распределения вложенной цепи Маркова рассматриваемой системы.</p></trans-abstract><kwd-group xml:lang="en"><kwd>Retrial queue</kwd><kwd>Markov chain</kwd><kwd>balking</kwd><kwd>breakdowns and repairs</kwd><kwd>stochastic orders</kwd><kwd>bounds</kwd><kwd>ageing classes</kwd></kwd-group><kwd-group xml:lang="ru"><kwd>очередь с обновлением</kwd><kwd>цепь Маркова</kwd><kwd>блокировка</kwd><kwd>выход из строя и восстановление</kwd><kwd>стохастический порядок</kwd><kwd>границы</kwd><kwd>классы старения</kwd></kwd-group><funding-group/></article-meta></front><body></body><back><ref-list><ref id="B1"><label>1.</label><mixed-citation>J. R. Artalejo and A. Gómez-Corral, Retrial queueing system: A computational approach. Berlin: Springer, Berlin, Heidelberg, 2008, 318 pp.</mixed-citation></ref><ref id="B2"><label>2.</label><mixed-citation>A. A. Nazarov, S. V. Paul, and O. D. 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