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<article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ali="http://www.niso.org/schemas/ali/1.0/" article-type="research-article" dtd-version="1.2" xml:lang="en"><front><journal-meta><journal-id journal-id-type="publisher-id">Discrete and Continuous Models and Applied Computational Science</journal-id><journal-title-group><journal-title xml:lang="en">Discrete and Continuous Models and Applied Computational Science</journal-title><trans-title-group xml:lang="ru"><trans-title>Discrete and Continuous Models and Applied Computational Science</trans-title></trans-title-group></journal-title-group><issn publication-format="print">2658-4670</issn><issn publication-format="electronic">2658-7149</issn><publisher><publisher-name xml:lang="en">Peoples' Friendship University of Russia named after Patrice Lumumba (RUDN University)</publisher-name></publisher></journal-meta><article-meta><article-id pub-id-type="publisher-id">17429</article-id><article-id pub-id-type="doi">10.22363/2312-9735-2017-25-4-350-362</article-id><article-categories><subj-group subj-group-type="toc-heading" xml:lang="en"><subject>Mathematics</subject></subj-group><subj-group subj-group-type="toc-heading" xml:lang="ru"><subject>Математика</subject></subj-group><subj-group subj-group-type="article-type"><subject>Research Article</subject></subj-group></article-categories><title-group><article-title xml:lang="en">A Survey on Queuing Systems with Parallel Servingof Customers</article-title><trans-title-group xml:lang="ru"><trans-title>Обзор систем параллельной обработки заявок</trans-title></trans-title-group></title-group><contrib-group><contrib contrib-type="author"><name-alternatives><name xml:lang="en"><surname>Gorbunova</surname><given-names>A V</given-names></name><name xml:lang="ru"><surname>Горбунова</surname><given-names>А В</given-names></name></name-alternatives><bio xml:lang="en"><p>Gorbunova A. V. - assistant of Department of Applied Probability and Informatics of Peoples’ Friendship University of Russia (RUDN University)</p></bio><bio xml:lang="ru"><p>Горбунова Анастасия Владимировна - ассистент кафедры прикладной информатики и теории вероятностей РУДН</p></bio><email>gorbunova_av@rudn.university</email><xref ref-type="aff" rid="aff1"/></contrib><contrib contrib-type="author"><name-alternatives><name xml:lang="en"><surname>Zaryadov</surname><given-names>I S</given-names></name><name xml:lang="ru"><surname>Зарядов</surname><given-names>И С</given-names></name></name-alternatives><bio xml:lang="en"><p>Zaryadov I. S. - Candidate of Physical and Mathematical Sciences, assistant professor of Department of Applied Probability and Informatics of Peoples’ Friendship University of Russia (RUDN University); Senior Researcher of Institute of Informatics Problems of Federal Research Center “Computer Science and Control” Russian Academy of Sciences</p></bio><bio xml:lang="ru"><p>Зарядов Иван Сергеевич - кандидат физико-математических наук, доцент кафедры прикладной информатики и теории вероятностей РУДН, старший научный сотрудник ИПИ ФИЦ ИУ РАН</p></bio><email>zaryadov_is@rudn.university</email><xref ref-type="aff" rid="aff2"/></contrib><contrib contrib-type="author"><name-alternatives><name xml:lang="en"><surname>Samouylov</surname><given-names>K E</given-names></name><name xml:lang="ru"><surname>Самуйлов</surname><given-names>К Е</given-names></name></name-alternatives><bio xml:lang="en"><p>Samouylov K. E. - professor, Doctor of Engineering Science, head of Department of Applied Probability and Informatics of Peoples’ Friendship University of Russia (RUDN University)</p></bio><bio xml:lang="ru"><p>Самуйлов Константин Евгеньевич - профессор, доктор технических наук, заведующий кафедрой прикладной информатики и теории вероятностей РУДН</p></bio><email>samuylov_ke@rudn.university</email><xref ref-type="aff" rid="aff1"/></contrib><contrib contrib-type="author"><name-alternatives><name xml:lang="en"><surname>Sopin</surname><given-names>E S</given-names></name><name xml:lang="ru"><surname>Сопин</surname><given-names>Э С</given-names></name></name-alternatives><bio xml:lang="en"><p>Sopin E. S. - Candidate of Physical and Mathematical Sciences, assistant professor of Department of Applied Probability and Informatics of Peoples’ Friendship University of Russia (RUDN University); Senior Researcher of Institute of Informatics Problems of Federal Research Center “Computer Science and Control” Russian Academy of Sciences</p></bio><bio xml:lang="ru"><p>Сопин Эдуард Сергеевич - кандидат физико-математических наук, доцент кафедры прикладной информатики и теории вероятностей РУДН, старший научный сотрудник ИПИ ФИЦ ИУ РАН</p></bio><email>sopin_es@rudn.university</email><xref ref-type="aff" rid="aff2"/></contrib></contrib-group><aff-alternatives id="aff1"><aff><institution xml:lang="en">Department of Applied Probability and Informatics Peoples’ Friendship University of Russia (RUDN University)</institution></aff><aff><institution xml:lang="ru">Российский университет дружбы народов</institution></aff></aff-alternatives><aff-alternatives id="aff2"><aff><institution xml:lang="en">Institute of Informatics Problems Federal Research Center “Computer Science and Control” Russian Academy of Sciences</institution></aff><aff><institution xml:lang="ru">Институт проблем информатики Федеральный исследовательский центр «Информатика и управление» РАН</institution></aff></aff-alternatives><pub-date date-type="pub" iso-8601-date="2017-12-15" publication-format="electronic"><day>15</day><month>12</month><year>2017</year></pub-date><volume>25</volume><issue>4</issue><issue-title xml:lang="en">VOL 25, NO4 (2017)</issue-title><issue-title xml:lang="ru">ТОМ 25, №4 (2017)</issue-title><fpage>350</fpage><lpage>362</lpage><history><date date-type="received" iso-8601-date="2017-12-10"><day>10</day><month>12</month><year>2017</year></date></history><permissions><copyright-statement xml:lang="en">Copyright ©; 2017, Gorbunova A.V., Zaryadov I.S., Samouylov K.E., Sopin E.S.</copyright-statement><copyright-statement xml:lang="ru">Copyright ©; 2017, Горбунова А.В., Зарядов И.С., Самуйлов К.Е., Сопин Э.С.</copyright-statement><copyright-year>2017</copyright-year><copyright-holder xml:lang="en">Gorbunova A.V., Zaryadov I.S., Samouylov K.E., Sopin E.S.</copyright-holder><copyright-holder xml:lang="ru">Горбунова А.В., Зарядов И.С., Самуйлов К.Е., Сопин Э.С.</copyright-holder><ali:free_to_read xmlns:ali="http://www.niso.org/schemas/ali/1.0/"/><license><ali:license_ref xmlns:ali="http://www.niso.org/schemas/ali/1.0/">http://creativecommons.org/licenses/by/4.0</ali:license_ref></license></permissions><self-uri xlink:href="https://journals.rudn.ru/miph/article/view/17429">https://journals.rudn.ru/miph/article/view/17429</self-uri><abstract xml:lang="en"><p>This paper is the ﬁrst in a series of two articles devoted to the review of “fork-join” (inthe western classiﬁcation) queuing systems or systems with the splitting of incoming queries.This system is a natural model for many other real systems. The article describes the fork-joinqueueing model construction and main characteristics of this model. Special attention is paid tomethods of analysis of the response time of the system. Since the exact expression for the meanresponse time is known only for the case of two servers, the article gives a detailed descriptionof the approach to obtaining an accurate expression of this characteristic. For the case whenthe number of servers is more than two, approximations of the mean response time are obtainedby diﬀerent methods, which is explained by the complexity of the studies due to the existingdependence between the queues of subqueries due to common arrival moments. The paperpresents several methods of approximate analysis: various variants of empirical approximation,i.e. methods that reﬁne the obtained characteristics by using the results of simulation modeling;interpolation methods using system load limit values in cases when the incoming ﬂow and servicetime distributions are not exponential.</p></abstract><trans-abstract xml:lang="ru"><p>Данная работа является первой в серии из двух статей, посвящённых обзору систем массового обслуживания вида «fork-join» (в западной классификации) или системам с расщеплением запросов. Указанная система является естественной моделью для многих других реальных систем. В статье описаны особенности построения этой модели и родственных ей систем, основные их характеристики. Отдельное внимание уделяется методам анализа времени отклика системы. Поскольку точное выражение для среднего времени отклика известно только для случая двух приборов, в статье приведено подробное описание подхода к получению точного выражения этой характеристики. Для случая, когда число приборов больше двух, различными методами получены аппроксимации среднего времени отклика,что объясняется сложностью исследований из-за существующей зависимости между очередями под запросов в силу общих моментов поступления. В работе представлено несколько методов приближенного анализа: различные варианты эмпирической аппроксимации, т.е. методы, уточняющие полученные характеристики благодаря использованию результатов имитационного моделирования; интерполяция с помощью предельных значений загрузки системы в случаях с отличными от экспоненциального распределениями для входящего потока и времени обслуживания.</p></trans-abstract><kwd-group xml:lang="en"><kwd>queuing system</kwd><kwd>splitting of requests</kwd><kwd>parallel service of requests</kwd><kwd>parallel processing</kwd><kwd>response time</kwd></kwd-group><kwd-group xml:lang="ru"><kwd>система массового обслуживания</kwd><kwd>расщепление заявок</kwd><kwd>парал-лельное обслуживание заявок</kwd><kwd>параллельная обработка</kwd><kwd>время отклика</kwd></kwd-group><funding-group/></article-meta></front><body></body><back><ref-list><ref id="B1"><label>1.</label><citation-alternatives><mixed-citation xml:lang="en">R. Nelson, A. N. 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