<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE root>
<article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ali="http://www.niso.org/schemas/ali/1.0/" article-type="research-article" dtd-version="1.2" xml:lang="en"><front><journal-meta><journal-id journal-id-type="publisher-id">Russian Journal of Linguistics</journal-id><journal-title-group><journal-title xml:lang="en">Russian Journal of Linguistics</journal-title><trans-title-group xml:lang="ru"><trans-title>Russian Journal of Linguistics</trans-title></trans-title-group></journal-title-group><issn publication-format="print">2687-0088</issn><issn publication-format="electronic">2686-8024</issn><publisher><publisher-name xml:lang="en">Peoples’ Friendship University of Russia named after Patrice Lumumba (RUDN University)</publisher-name></publisher></journal-meta><article-meta><article-id pub-id-type="publisher-id">44885</article-id><article-id pub-id-type="doi">10.22363/2687-0088-40535</article-id><article-id pub-id-type="edn">KIZLKS</article-id><article-categories><subj-group subj-group-type="toc-heading" xml:lang="en"><subject>Articles</subject></subj-group><subj-group subj-group-type="toc-heading" xml:lang="ru"><subject>Статьи</subject></subj-group><subj-group subj-group-type="toc-heading" xml:lang="zh"><subject>Articles</subject></subj-group><subj-group subj-group-type="article-type"><subject>Research Article</subject></subj-group></article-categories><title-group><article-title xml:lang="en">Teachers’ responses to students’ homework complaints in e-mailcommunication: A cross-cultural perspective</article-title><trans-title-group xml:lang="ru"><trans-title>Ответ на жалобу на домашнее задание в электронной коммуникации преподавателя и студента: кросс-культурный аспект</trans-title></trans-title-group><trans-title-group xml:lang="zh"><trans-title/></trans-title-group></title-group><contrib-group><contrib contrib-type="author"><contrib-id contrib-id-type="orcid">https://orcid.org/0000-0001-5905-9793</contrib-id><name-alternatives><name xml:lang="en"><surname>Deveci</surname><given-names>Tanju</given-names></name><name xml:lang="ru"><surname>Девечи</surname><given-names>Танжу</given-names></name><name xml:lang="zh"><surname></surname><given-names></given-names></name></name-alternatives><bio xml:lang="en"><p>Associate Professor in the Department of English Translation and Interpretation Studies at Antalya Bilim University, Antalya, Turkey. He has taught English for Academic Purposes at Bilkent and Sabancı Universities in Turkey, as well as at Khalifa University in Abu Dhabi, UAE. His research and teaching articles cover a wide range of topics, including pragmatics, andragogy, and learning styles.</p></bio><bio xml:lang="ru"><p>доцент кафедры английского письменного и устного перевода в Университете Анталья Билим, Анталья, Турция. Преподавал английский язык в университетах Билкент и Сабанчи в Турции, а также в Университете Халифа в Абу-Даби, ОАЭ. Его научные и учебные статьи охватывают широкий спектр тем, включая прагматику, андрагогику и стили обучения</p></bio><email>tanjudeveci@yahoo.com</email><xref ref-type="aff" rid="aff1"/></contrib></contrib-group><aff-alternatives id="aff1"><aff><institution xml:lang="en">Antalya Bilim University</institution></aff><aff><institution xml:lang="ru">Университет Анталья Билим</institution></aff><aff><institution xml:lang="zh"></institution></aff></aff-alternatives><pub-date date-type="pub" iso-8601-date="2025-06-28" publication-format="electronic"><day>28</day><month>06</month><year>2025</year></pub-date><volume>29</volume><issue>2</issue><issue-title xml:lang="en"/><issue-title xml:lang="ru"/><fpage>339</fpage><lpage>361</lpage><history><date date-type="received" iso-8601-date="2025-07-08"><day>08</day><month>07</month><year>2025</year></date></history><permissions><copyright-statement xml:lang="en">Copyright ©; 2025, Deveci T.</copyright-statement><copyright-statement xml:lang="ru">Copyright ©; 2025, Девечи Т.</copyright-statement><copyright-statement xml:lang="zh">Copyright ©; 2025, Deveci T.</copyright-statement><copyright-year>2025</copyright-year><copyright-holder xml:lang="en">Deveci T.</copyright-holder><copyright-holder xml:lang="ru">Девечи Т.</copyright-holder><copyright-holder xml:lang="zh">Deveci T.</copyright-holder><ali:free_to_read xmlns:ali="http://www.niso.org/schemas/ali/1.0/"/><license><ali:license_ref xmlns:ali="http://www.niso.org/schemas/ali/1.0/">https://creativecommons.org/licenses/by-nc/4.0</ali:license_ref></license></permissions><self-uri xlink:href="https://journals.rudn.ru/linguistics/article/view/44885">https://journals.rudn.ru/linguistics/article/view/44885</self-uri><abstract xml:lang="en"><p>While language teachers may assign additional homework based on their educational beliefs and institutional policies, learners’ responses, particularly complaints, are shaped by underlying cultural norms and expectations. The way teachers respond to such complaints reflects culture-specific styles of teacher-student interaction. This study aims to explore the lingua-cultural factors shaping teachers’ perspectives on homework, their complaint response strategies (CRSs), and the linguistic features of these strategies. Accordingly, this study examined the perspectives of 32 native English-speaking teachers (NESTs) and 54 Turkish non-native English-speaking teachers (NNESTs) on homework, as well as their strategies for addressing student complaints about homework in the Turkish educational context. Data were collected using a survey and a discourse completion task. Results indicated that both groups valued homework for reinforcing learning and improving achievement. NESTs prioritized student autonomy and self-directed learning, while NNESTs favored structured, guided assignments tailored to student needs. In responding to complaints, NESTs often used commiseration strategies, whereas NNESTs employed authoritative approaches, using imperatives, passive voice, and modal verbs. Despite these differences, both groups relied on guidance and explanation as their primary strategy, promoting constructive dialogue and resolving concerns. Results highlight the significance of considering the diverse pedagogical approaches adopted by NESTs and NNESTs, as well as the distinct linguistic choices they make in complaint responses, which reflect underlying cultural interactional norms and have implications for intercultural communication in language classrooms. It is important to appreciate these differences in order to foster a collaborative and culturally sensitive educational environment.</p></abstract><trans-abstract xml:lang="ru"><p>Преподаватели иностранных языков задают студентам дополнительные домашние задания, исходя из своего профессионального понимания и институциональной политики. Реакция на них учащихся, особенно жалобы, как и ответная реакция преподавателей, формируются под влиянием базовых культурных норм и ожиданий и отражают культурно-специфические стили взаимодействия преподавателя и студента. Цель данного исследования - выявить лингвокультурные факторы, формирующие взгляды преподавателей на домашнее задание, их стратегии реагирования на жалобы студентов и языковые особенности реализации этих стратегий в турецком образовательном контексте. Респондентами явились 32 преподавателя-носителя английского языка и 54 турецких преподавателя английского языка. Сбор данных осуществлялся с помощью опроса и задания на завершение дискурса. Результаты показали, что обе группы считают домашние задания важным инструментом, так как они закрепляют знания и повышают успеваемость учащихся. При этом преподаватели - носители английского языка отдавали предпочтение автономии и самостоятельному обучению, а отвечая на жалобы студентов, часто использовали стратегию сочувствия. Турецкие преподаватели предпочитали структурированные и направляющие задания, соответствующие потребностям учащихся, а в ответах на жалобы применяли авторитарные подходы, используя пассивный залог, императив и модальные глаголы. В то же время обе группы полагались на объяснение как основную стратегию, способствующую конструктивному диалогу и разрешению проблем. Полученные результаты подчеркивают важность рассмотрения педагогических подходов, применяемых носителями и неносителями английского языка, а также исследования языковых средств, используемых в ответах на жалобы студентов. Выявленные различия определяются базовыми культурными нормами взаимодействия преподавателей и студентов. Их знание способствует межкультурной коммуникации и пониманию в мультикультурной образовательной среде.</p></trans-abstract><trans-abstract xml:lang="zh"/><kwd-group xml:lang="en"><kwd>e-mail communication</kwd><kwd>teacher - student communication</kwd><kwd>speech act of complaint</kwd><kwd>complaint response</kwd><kwd>strategies</kwd><kwd>EFL</kwd></kwd-group><kwd-group xml:lang="ru"><kwd>электронная коммуникация</kwd><kwd>общение преподавателя и студента</kwd><kwd>речевой акт «жалоба»</kwd><kwd>ответ на жалобу</kwd><kwd>коммуникативные стратегии</kwd><kwd>английский язык как иностранный</kwd></kwd-group><funding-group/></article-meta></front><body></body><back><ref-list><ref id="B1"><label>1.</label><mixed-citation>Almahameed, Yazan Shaker, Khaleel Bader Al Bataineh &amp; Raeda Mofid George Ammari. 2022. The use of passive voice in news reports for political purposes. Journal of Language Teaching and Research 13 (6). 1196-1202. https://doi.org/10.17507/jltr.1306.07</mixed-citation></ref><ref id="B2"><label>2.</label><mixed-citation>Aporbo, Russel, Judy Marie C. Barabag, Bernadette U. Catig &amp; Christine Maybelle P. Claveria. 2024. Face-threatening and face-saving speech acts of teachers: A discourse analysis of classroom interactions. World Journal of English Language 14 (3). 413-439. https://doi.org/10.5430/wjel.v14n3p413</mixed-citation></ref><ref id="B3"><label>3.</label><mixed-citation>Boxer, Diana. 1993. Complaints as positive strategies: What the learner needs to know. TESOL Quarterly 27 (2). 277-299. https://doi.org/10.2307/3587147</mixed-citation></ref><ref id="B4"><label>4.</label><mixed-citation>Brown, Penelope &amp; Stephen C. Levinson. 1987. Politeness: Some Universals in Language Usage. Cambridge University Press.</mixed-citation></ref><ref id="B5"><label>5.</label><mixed-citation>Chen, Yuan-shan, Chun-yin Doris Chen &amp; Miao-Hsia Chang. 2011. American and Chinese complaints: Strategy use from a cross-cultural perspective. Intercultural Pragmatics 8 (2). 253-275. https://doi.org/10.1515/IPRG.2011.012</mixed-citation></ref><ref id="B6"><label>6.</label><mixed-citation>Cupach, William R. &amp; Christine L. Carson. 2002. Characteristics and consequences of interpersonal complaints associated with perceived face threat. Journal of Social and Personal Relationships 19 (4). 443-462. https://doi.org/10.1177/0265407502019004047</mixed-citation></ref><ref id="B7"><label>7.</label><mixed-citation>Dajem, Zenah Ayed. 2023. Patient complaints to the Saudi medical call center: Representative response strategies. Health Communication 27. 1-13. https://do.org/10.1080/10410236.2023.2189997</mixed-citation></ref><ref id="B8"><label>8.</label><mixed-citation>Deveci, Tanju. 2010. The use of complaints in the interlanguage of Turkish EFL learners, Colombian Applied Linguistics Journal 12 (2). 25-42.</mixed-citation></ref><ref id="B9"><label>9.</label><mixed-citation>Deveci, Tanju. 2015. The complaint speech act set produced by university students speaking English as a foreign language. Literacy Information and Computer Education Journal 4 (1). [Special Issue]. 2161-2171. https://doi.org/10.20533/licej.2040. 2589.2015.0287</mixed-citation></ref><ref id="B10"><label>10.</label><mixed-citation>Deveci, Tanju &amp; Jessica Midraj. 2021. “Can we take a picture with you?” The realization of the refusal speech act with tourists by Emirati speakers. Russian Journal of Linguistics 25 (1). 68-88. https://doi.org/10.22363/2687-0088-2021-25-1-68-88</mixed-citation></ref><ref id="B11"><label>11.</label><mixed-citation>Deveci, Tanju, Jessica Midraj &amp; Wael El-Sokkary. 2023. The speech act of compliment in student-teacher interaction: A case study of Emirati university students’ attitudes. Russian Journal of Linguistics 27 (1). 111-133. https://doi.org/10.22363/2687-0088-30051</mixed-citation></ref><ref id="B12"><label>12.</label><mixed-citation>El-Dakhs, Dina Abdel Salam &amp; Mervat M. Ahmed. 2023. A pragmatic analysis of students’ complaints and professors’ responses to complaints: A case study of an Egyptian private university. Cogent Arts &amp; Humanities 10 (1). 1-22. https://doi.org/10.1080/23311983.2023.2252634</mixed-citation></ref><ref id="B13"><label>13.</label><mixed-citation>Eslami, Zohreh R. 2005. Face-keeping strategies in reaction to complaints: English and Persian. Journal of Pragmatics 37 (6). 911-933. https://doi.org/10.1016/j.pragma.2005.01.010</mixed-citation></ref><ref id="B14"><label>14.</label><mixed-citation>Eslami, Zohreh R., Tatiana Larina &amp; Roya Pashmforoosh. 2023. Identity, politeness and discursive practices in a changing world. Russian Journal of Linguistics 27 (1). 7-38. https://doi.org/10.22363/2687-0088-34051</mixed-citation></ref><ref id="B15"><label>15.</label><mixed-citation>Fang, Ming, Shi Zong, Jing Li, Xinyu Dai, Shujian Huang &amp; Jiayun Chen. 2022. Analyzing the Intensity of Complaints on Social M edia. ArXiv. https://doi.org/10.48550/arXiv.2204.09366</mixed-citation></ref><ref id="B16"><label>16.</label><mixed-citation>Hartford, Beverly S. &amp; Kethleen Bardovi-Harlig. 1992. Experimental and observational data in the study of interlanguage pragmatics. Pragmatics and Language Learning 3. 33-52.</mixed-citation></ref><ref id="B17"><label>17.</label><mixed-citation>Kasper, Gabriele. 1997. Can Pragmatic Competence Be Taught? (NetWork #6) Honolulu: University of Hawaii, Second Language Teaching and Curriculum Center. www.nflrc.hawaii.edu/NetWorks/NW06/Can pragmatic competence be taught?</mixed-citation></ref><ref id="B18"><label>18.</label><mixed-citation>Kowalski, Robin M. 1996. Complaints and complaining: Functions, antecedents, and consequences. Psychol Bull 119 (2). 179-96. https://doi.org/10.1037/0033-2909.119.2.179 PMID: 8851274.</mixed-citation></ref><ref id="B19"><label>19.</label><mixed-citation>Kramsch, Claire. 1993. Context and Culture in Language Teaching. Oxford University Press.</mixed-citation></ref><ref id="B20"><label>20.</label><mixed-citation>Laforest, Marty. 2002. Scenes of family life. Complaining in everyday conversation. Journal of Pragmatics 34 (10-11). 1595-1620. https://doi.org/10.1016/S0378-2166(02)00077-2</mixed-citation></ref><ref id="B21"><label>21.</label><mixed-citation>Larina, Tatiana. 2020. ‘Sense of privacy’ and ‘sense of elbow’: English vs Russian values and communicative styles. In Helen Bromhead &amp; Zhengdao Ye (eds.), Meaning, life and culture: In conversation with Anna Wierzbicka. Australian National University Press. https://doi.org/10.22459/mlc.2020.22</mixed-citation></ref><ref id="B22"><label>22.</label><mixed-citation>Leech, Geoffrey &amp; Jan Svartvik. 1994. A Communicative Grammar of English. Longman.</mixed-citation></ref><ref id="B23"><label>23.</label><mixed-citation>Litvinova, Angela V. &amp; Tatiana V. Larina. 2023. Mitigation tools and politeness strategies in invitation refusals: American and Russian communicative cultures. Training, Language and Culture 7 (1). 116-130. https://doi.org/10.22363/2521-442X-2023-7-1-116-130</mixed-citation></ref><ref id="B24"><label>24.</label><mixed-citation>Murphy, Beth &amp; Joyce Neu. 1996. My grade’s too low: The speech act set of complaining. In Susan M. Gass &amp; Joyce Neu (eds.), Speech acts across cultures: Challenges to communication in second language, 191-216. Mouton de Gruyter.</mixed-citation></ref><ref id="B25"><label>25.</label><mixed-citation>Nghiêm-Phú, Bình. 2018. Comment and comment response strategies-an analysis of gay hotel guests’ comments and managers’ responses. Tourism and Hospitality Management 24 (1). 133-149. https://doi.org/10.20867/thm.24.1.10</mixed-citation></ref><ref id="B26"><label>26.</label><mixed-citation>Olshtain, Elite &amp; Liora Weinbach. 1987. Complaints: A study of speech acts in the Hebrew-speaking community in Israel. In Gabriele Kasper &amp; Shoshana Blum-Kulka (eds.), Interlanguage pragmatics, 195-217. Oxford University Press.</mixed-citation></ref><ref id="B27"><label>27.</label><mixed-citation>Olshtain, Elite &amp; Liora Weinbach. 1993. Interlanguage features of the speech act of complaining. In Gabriele Kasper &amp; Shoshana Blum-Kulka (eds.), Interlanguage pragmatics, 108-122. Oxford University Press.</mixed-citation></ref><ref id="B28"><label>28.</label><mixed-citation>Thongtong, Tiwahporn. 2022. Complaint responses in business emails: An interlanguage pragmatic study of Thai EFL learners. Education Quarterly Reviews 5 (3). 309-324. https://doi.org/10.31014/aior.1993.05.03.547</mixed-citation></ref><ref id="B29"><label>29.</label><mixed-citation>Tsoumou, Jean Mathieu. 2024. Facework in teacher-student email interactions. Russian Journal of Linguistics 28 (2). 243-265. https://doi.org/10.22363/2687-0088-35650</mixed-citation></ref><ref id="B30"><label>30.</label><mixed-citation>Van Swol, Lyn M., Erina L. Farrell &amp; Andrew Prahl. 2017. Advise with permission?: The effects of advice solicitation on advice outcomes. Communication Studies 68 (4). 476-492. https://doi.org/10.1080/10510974.2017.1363795</mixed-citation></ref><ref id="B31"><label>31.</label><mixed-citation>Wei, Ming. 2024. A contrastive study of Chinese and American online complaints: Speech act construction in relation to face management. Pragmatics and Society 15 (3). 376-399. https://doi.org/10.1075/ps.21059.wei</mixed-citation></ref><ref id="B32"><label>32.</label><mixed-citation>Wierzbicka, Anna. 1985. Different cultures, different languages, different speech acts. Journal of Pragmatics 9 (2-3). 145-178. https://doi.org/10.1016/0378-2166(85)90023-2</mixed-citation></ref><ref id="B33"><label>33.</label><mixed-citation>Zbenovich, Claudia, Tatiana V. Larina &amp; Vladimir Ozyumenko. 2024. Culture and identity in critical remarks: A case study of Russian and Israeli academic classroom discourse. Pragmatics and Society 15 (3). 351-375. https://doi.org/10.1075/ps.20064.zbe</mixed-citation></ref><ref id="B34"><label>34.</label><mixed-citation>Zhou, Qing &amp; Tatiana V. Larina. 2024. Power and solidarity in pronominal forms of address: A case study of Chinese and Russian teacher-student interactions. Training, Language and Culture 8 (1). 87-100. https://doi.org/10.22363/2521-442X-2024-8-1-87-100</mixed-citation></ref><ref id="B35"><label>35.</label><mixed-citation>Zhou, Qing, Souhila Laiche &amp; Tatiana V. Larina. 2023. Emotional effect of teachers’ discourse in a multicultural classroom. Vestnik Volgogradskogo Gosudarstvennogo Universiteta. Seriya 2. Yazykoznanie 22 (1). 123-137. https://doi.org/10.15688/jvolsu2.2023.1.10</mixed-citation></ref><ref id="B36"><label>36.</label><mixed-citation>Brueggeman, Amanda. 2022. Student-centered Mentoring: Keeping Students at the Heart of New Teachers’ Learning. Corwin Press.</mixed-citation></ref><ref id="B37"><label>37.</label><mixed-citation>Cooper, Harris. 1989. Homework. Longman.</mixed-citation></ref><ref id="B38"><label>38.</label><mixed-citation>Deveci, Tanju. 2019. Homework vs. home-learning: A lifelong learning perspective and student perceptions. English Scholarship Beyond Borders 5 (1). 57-80</mixed-citation></ref><ref id="B39"><label>39.</label><mixed-citation>Fitria, Tira Nur. 2023. The issue of native and non-native English-speaking teachers: Which is the ideal English teacher? IALLTEACH (Issues in Applied Linguistics &amp; Language Teaching) 5 (1). 48-58. https://doi.org/1045.133/iallteach.v5i1.7800</mixed-citation></ref><ref id="B40"><label>40.</label><mixed-citation>Hassan, Aminuddin &amp; Nur Syuhada Jamaludin. 2010. Approaches &amp; values in two gigantic educational philosophies: East and west. Online Educational Research Journal 1 (2). 1-15.</mixed-citation></ref><ref id="B41"><label>41.</label><mixed-citation>Hong, Eunsook &amp; Roberta M. Milgram. 2000. Homework: Motivation and Learning Preference. Bergin &amp; Garvey.</mixed-citation></ref><ref id="B42"><label>42.</label><mixed-citation>Hwang, Wei-Chin. 2016. Culturally adapting psychotherapy for Asian heritage populations: An evidence-based approach. Academic Press.</mixed-citation></ref><ref id="B43"><label>43.</label><mixed-citation>Ilaltdinova, Elena Yu, Svetlana V. Frolova &amp; Irina V. Lebedeva. 2017. Top qualities of greater teachers: National and universal. International conference on linguistic and cultural studies. 44-52. Springer International Publishing.</mixed-citation></ref><ref id="B44"><label>44.</label><mixed-citation>Juvonen, Sara &amp; Auli Toom. 2023. Teachers’ expectations and expectations of teachers: Understanding teachers’ societal role. In Martin Thrupp, Piia Seppänen, Jaakko Kauko &amp; Sonja Kosunen (eds.), Finland’s famous education system: Unvarnished insights into Finnish schooling, 121-135. Springer.</mixed-citation></ref><ref id="B45"><label>45.</label><mixed-citation>Kahveci, Hakki. 2023. The positive and negative effects of teacher attitudes and behaviors on student progress. Journal of Pedagogical Research 7 (1). 290-306. https://doi.org/10.33902/JPR.202319128</mixed-citation></ref><ref id="B46"><label>46.</label><mixed-citation>Kartal, Galip &amp; Cem Balçikanli. 2019. Tracking the culture of learning and readiness for learner autonomy in a Turkish context. TEFLIN Journal: A publication on the teaching and learning of English 30 (1). 22-46. https://doi.org/10.15639/teflinjournal.v30i1/22-46</mixed-citation></ref><ref id="B47"><label>47.</label><mixed-citation>Li, Yongmei. 2018. Teacher-student relationships, student engagement, and academic achievement for non-Latino and Latino youth. Adolescent Research Review 3 (4). 375-424. https://doi.org/10.1007/s40894-017-0069-9</mixed-citation></ref><ref id="B48"><label>48.</label><mixed-citation>Marbach-Ad, Gili &amp; Phillip Sokolove. 2001. Creating direct channels of communication: Fostering interaction with e-mail and in-class notes. Journal of College Science Teaching 13 (1). 178-182.</mixed-citation></ref><ref id="B49"><label>49.</label><mixed-citation>Martínez, Lorea. 2016. Teachers’ voices on social emotional learning: Identifying the conditions that make implementation possible. The International Journal of Emotional Education 8 (2). 6-24.</mixed-citation></ref><ref id="B50"><label>50.</label><mixed-citation>Noble, Risk Nelson, Nancy Heath, Amanda Krause &amp; Maria Rogers. 2021. Teacher-student relationships and high school drop-out: Applying a working alliance framework. Canadian Journal of School Psychology 36 (3). 221-234. https://doi.org/10.1177/0829573520972558</mixed-citation></ref><ref id="B51"><label>51.</label><mixed-citation>Ogur, Erol, Sukru Bastürk &amp; Ersin Sahin. 2022. Turkish as a foreign language instructors’ perception towards homework. International Journal of Education and Literacy Studies 10 (2). 155-162. https://doi.org/10.7575/aiac.ijels.v.10n.2p.155</mixed-citation></ref><ref id="B52"><label>52.</label><mixed-citation>Omosehin, Omolaso &amp; Andrew P. Smith. 2019. Do cultural differences play a role in the relationship between time pressure, workload and student well-being? In Luca Longo &amp; Maria Chiara Leva (eds.), Human mental workload: Models and applications. H-WORKLOAD. Communications in computer and information science, 186-204. Springer. https://doi.org/10.1007/978-3-030-32423-0_12</mixed-citation></ref><ref id="B53"><label>53.</label><mixed-citation>Qi, Shu. 2024. Analysis of the effects of cultural differences on teaching and learning styles and the impact on teaching and learning in China. International Journal of Education and Humanities 12 (2). 40-43.</mixed-citation></ref><ref id="B54"><label>54.</label><mixed-citation>Sayers, Judy, Joran Petersson, Gosia Marschall &amp; Paul Andrews. 2022. Teachers’ perspectives on homework: Manifestations of culturally situated common sense. Educational Review 74 (5). 905-926. https://doi.org/10.1080/00131911.2020.1806786</mixed-citation></ref><ref id="B55"><label>55.</label><mixed-citation>Scarlett, W. George, Ponte Iris Chin &amp; Jay P. Singh. 2009. Approaches to Behavior and Classroom Management: Integrating Discipline and Care. SAGE. https://doi.org/ 10.4135/9781452274737</mixed-citation></ref><ref id="B56"><label>56.</label><mixed-citation>Turanli, Adem Sultan. 2009. Students’ and parents’ perceptions about homework. Education and Science 34 (153). 61-73.</mixed-citation></ref><ref id="B57"><label>57.</label><mixed-citation>Walkinshaw, Ian &amp; Oanh Thi Hoang Duong. 2014. Native- and non-native speaking English teachers in Vietnam: Weighing the benefits. Sage Open 4 (2). https://doi.org/10.1177/2158244014534451</mixed-citation></ref><ref id="B58"><label>58.</label><mixed-citation>Yıldız, Vahit Aga &amp; Durmuş Kılıç. 2020. An investigation on the viewpoints of students, teachers, and parents about homework in primary schools. International Online Journal of Education and Teaching 7 (4).1572-1583.</mixed-citation></ref><ref id="B59"><label>59.</label><mixed-citation>Zhang, Qixin &amp; Daniel Solarz. 2022. Advantages and disadvantages of native and nonnative English-speaking teachers. Journal of Student Research 11 (2). https://doi.org/10.47611/jsrhs.v11i2.2624</mixed-citation></ref><ref id="B60"><label>60.</label><mixed-citation>Morales, Gustavo. 2019, December 19. Students complain about too much homework. Wolfpack Times. URL: https://wolfpacktimes.net/858/opinion/students-complain-about-too-much-homework/ (accessed 9 June 2024)</mixed-citation></ref><ref id="B61"><label>61.</label><mixed-citation>Sabir, Fizza. 2015. Teacher approachability in higher education: Determining its characteristics and their connection with teacher attachment styles, wellbeing and spirituality [Doctoral dissertation, The University of Adelaide, Australia].</mixed-citation></ref><ref id="B62"><label>62.</label><mixed-citation>Sulastri, Endang. 2014. Complaint responses used by Indonesian EFL learners [Undergraduate thesis, Muhammadiyah University of Surakarta].</mixed-citation></ref><ref id="B63"><label>63.</label><mixed-citation>Ziro, Lawi A. 2019. Online customer complaint response strategies and customer satisfaction: Case study of Kenyan telecommunications companies [Doctoral dissertation, Strathmore University].</mixed-citation></ref></ref-list></back></article>
