The Indian judiciary is evolving at a rapid pace by integrating digital technologies. Under the eCourts project, new digital service centres are being created in the courts that connect the traditional court system and the modern digital infrastructure, providing various online services and also assisting in filing cases electronically. Virtual courtrooms are being introduced, guidelines for litigation conducted through information and telecommunication means are being developed. The introduction of the new Digital Personal Data Protection Act facilitates the beginning of the creation and development of specialized legislation corresponding to the digital age. The objective of this study is to analyze theoretical data on the nature of online dispute resolution in India. Empirical methods such as description, comparison, as well as general logical methods such as analysis, deduction, etc. are used. Conclusions are made about the contradictory nature of online resolution of civil disputes in India. Contemporaries share two positions. Some believe that the introduction of information technology in the activities of the courts creates high risks for the security and privacy of data and the lack of digital literacy will contribute to this, while others believe that the future belongs to virtual courts and online dispute resolution.