Exceptions management in project-oriented company

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Abstract


This article is devoted to actual problem - exceptions management. Article exposes the essence of the term exceptions, which means not only deviations between actual and forecasted project parameters, but also key reasons for these deviations and methods and technologies (exceptions management) which allow to cope with aforementioned situations with minimum losses. The idea of the article is to show that exceptions management includes not only risk management, but also problem management and changes management. The author outlined the priority of problems solving based on the priority matrix, classified the changes in the project (based on the difficultness level of such changes) and main strategies of changes management and overall effective exceptions management.

S V Matyushok

Peoples' Friendship University of Russia

Email: matyushok@goetzpartners.com <mailto:matyushok@goetzpartners.com>
Peoples' Friendship University of Russia

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